Q1. Why isn't the product turn on?
Please check if the battery is sufficiently charged.
Q2. How should I
...
Q1. Why isn't the product turn on?
Please check if the battery is sufficiently charged.
Q2. How should I clean the product?
As it contains electronic components, the device cannot be washed with water. Gently wipe the surface with a damp or wet tissue, then dry it off with a soft cloth.
Q3. What if I lose the charging cable?
The device supports standard USB Type-C cables. If using a fast charger, please ensure the voltage does not exceed 5V/1A to avoid damage.
Q4. Is the noise during use normal?
Yes. The sound generated during the air pressure function is part of normal operation and not a defect. If the noise seems louder than usual, we recommend checking the battery level.
